Privacy policy and terms of use of the Swiss National Museum (SNM)

1. Disclaimer While we take every care to ensure the information on this website is correct, we cannot give any guarantee in respect of the correctness, accuracy, relevance, reliability and completeness of the content of this information. We expressly reserve the right, at any time and without notice, in full or in part, to change or delete content or, from time to time, to refrain from publishing content. Liability claims against us for any damage, whether of a material or immaterial nature, arising out of access to or use or non-use of the published information, misuse of the means of communication or due to technical faults are hereby excluded, to the extent permitted by law. References and links to websites of third parties are beyond our control. Information and services provided by linked websites are entirely the responsibility of the third party in question. We accept no responsibility for such websites. 2. Copyright The information contained on our website will be made available to the public. Downloading or copying content, images, photos or other files does not transfer any rights with respect to the content. Copyright and all other rights relating to content, images, photos or other files on our website are held exclusively by the SNM or the holders of such rights as expressly specified. Written consent must be obtained from the copyright holders prior to reproduction of any elements. 3. Data protection Article 13 of the Federal Constitution of the Swiss Confederation and Swiss data protection law gives every person the right to privacy and protection from the misuse of their personal data. We comply with these provisions. Personal data are treated as strictly confidential and are neither sold to nor shared with third parties, subject to the exceptions set out under para. 5 and para. 6. With the exception of the hosting of the Ticketshop website (see para. 8), our website is hosted by the SNM itself. We do everything we can to keep your data safe from unauthorised access, loss, misuse or tampering. When you access the website, the following information is stored in log files: IP address, date, time, browser query and general transferred information about the operating system or browser. These usage data form the basis for statistical, anonymous evaluations, to enable us to identify trends we can make use of to enhance the experience we offer. When you contact us voluntarily, your contact details will be added to a separate database that is not associated with the anonymous log files. You can cancel your registration at any time. 4. Newsletter You can sign up for our newsletter using the form on the website. To subscribe to the newsletter, you are required to provide the following information: title, first name, surname and email address. You may also provide additional information that is not strictly necessary but which enables us to provide a more personalised service. Each newsletter we send allows you to change, edit or delete information you provided when registering. If you no longer wish to receive our newsletter, you can click on the ‘Unsubscribe’ link included in all our newsletters. mailXpert To send our newsletter, we use the services of mailXpert GmbH, based in Zurich. MailXpert is a service which can be used, among other things, to organise and analyse the sending of newsletters. Using mailXpert, we can analyse our newsletter campaigns. When you open an email sent with mailXpert, a file (web beacon) contained in the email connects to the mailXpert servers. It can then be determined whether a newsletter has been opened and which links have been clicked on. In addition, technical information is collected (e.g. the time of your visit, IP address, browser type and operating system). However, this information is only collected in pseudonymised form and cannot be assigned to a specific newsletter recipient. It is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better customise future newsletters to recipients’ interests. If you do not want your activities to be analysed by mailXpert, you will need to unsubscribe from the newsletter. We provide a link for this in each newsletter. You can also unsubscribe from the newsletter at any time by sending us an email (see para. 5). 5. Right to information and deletion You have a right of access, free of charge, to your stored data and to correction, blocking or deletion of these data, unless we have a legal obligation to retain such data. Please contact us by email concerning this matter, at 01.10.2020